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Cargo Handling in Germany
- Fraport Cargo Services

yellow square Fraport Cargo Services

Cargo handling at highest quality level

Being 100% owned by Fraport AG, Fraport Cargo Services GmbH (FCS) offers first-class services for any freight and any customer request from one source. FCS is the largest independent cargo handling agent at Frankfurt Airport and dispatches all kinds of freight.

We are not bound by contract to any airline or shipping company and support our customers’ businesses by offering tailor-made full service packages and customised extended benefits for the physical and documentary handling of import and export shipping – at most competitive prices.

In our most modern freight terminal with a total area of about 52,000 m² we handle more than 450,000 tons of all kinds of freight yearly. More than 30 international airlines and 400 shipping and truck companies appreciate the smooth and efficient freight handling in our most modern terminal located at one of the central logistic hubs in Europe. We acquire this confidence by virtue of flexibility, speed and quality – every day around the clock. Customer-oriented processes, excellent facilities and more than 600 experienced and well-trained employees, who consider any customer request, guarantee the constantly high quality of our services.

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yellow square Certified quality management

Innovative and customer-oriented solutions

Being a competitive company, we constantly work on innovative solutions leading to a shorter processing time on ground or to the relief from activities which are not part of the core business of our customers. Our success is based on the extensive know-how, the motivation and enthusiasm of our employees for air cargo. Our customers’ experience, combined with regular quality circles, training and our idea management, contribute to the permanent improvement of our processes.

Regular customer surveys, proactive market analyses and the constant contact to our customers help us to fulfil the needs of our partners in the future and to retain them to us in the long run. In order to provide our services in compliance with the expectations of our customers, our quality management is geared to the guidelines of DIN EN ISO 9001. In our function as regulated representative according to EU 300/2008 and EU 185/2010 (DE RAC-Nummer 0026), we have a masterly security system. All warehouse and handling facilities are in accordance with the latest national and international security standards.

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yellow square Excellent facilities

Optimal cross-linking of most modern logistics

Our freight terminal can be reached easily from all directions thanks to its centrally situated site in the CargoCity South. Professional process management and the latest in warehousing technology are the basis for smooth processes. The main focus lies on maximum efficiency - our customers benefit from a roomy infrastructure, modern logistic features and high security standards in the loading areas.

• Short handling distances between truck and airplane
• Handheld technology to monitor status in real time
• Optimum interaction between documentation and physical handling processes
• IT networking between airfreight handling and transportation

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yellow square At your service 24 hours a day:

Co-ordinator 24/7:
• Responsible for documentary handling
• Up-to-date scheduling
• Contact person for customers, authorities and interfaces

Flight Owner 24/7:
• Responsible for physical handling
• Up-to-date scheduling
• Co-ordination and responsibility for special cargo handling
• Supervision of freight machines

Supervisor 24/7:
• Entire responsibility for daily handling
• Inter-divisional human resources management
• Contact person for customers, authorities and interfaces

Process managers:
• Key account for customers
• Development of individual service standards together with the customers
• Regular performance meetings with the customers
• Quality assurance and continuous improvement
• Process responsibility

Plus another 600 motivated and well-trained employees.

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yellow square Services

Maximum speed, maximum efficiency

At one of the largest airports in the world, Fraport Cargo Services GmbH has been the number one representative for airfreight handling with the highest quality level for more than 50 years.

The range and level of our services are entirely tailored to our customers‘ needs. Our customers benefit from our excellent contacts to other sections of the Fraport group as well as our decades-long co-operation with authorities, institutions and other logistics companies. We guarantee this level of efficiency daily by means of the best possible mixture of infrastructure, know-how and manpower.

Our services
• physical and documentary handling of import, export and transfer freight
• complete handling of special freight, such as dangerous goods, express and courier freight, perishable goods, animals, valuable freight, cold storage goods and airmail
• Commissioning and deconsolidation services
• Interim storage and “ready to go“ preparation of freight consignments
• Trucking between Frankfurt and Hahn
• Last Minute Service for urgent freight requirements (Fast Lane)
• Own hall for express freight with direct access to apron
• Bonded warehouse

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yellow square Office rental

Most modern equipment, convincing locational advantages

The location on the premises of Frankfurt Airport offers a great deal of convincing advantages for airlines, shipping companies and other freight forwarding companies:
• You are right where you process your transactions
• You work next door to important business partners
• You benefit from short distances

Furthermore the appeal of the location lies in the excellent transport connection and good on-site parking. The modern office wings are constructed in such a way that they can be divided flexibly and in accordance with the customer requests. All rooms have soundproof windows and are of course prepared for any modern means of communication. All offices come with kitchenettes, archives and toilets. Our offer is perfected by manifold facilities and services.

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yellow square Fraport Cargo Services GmbH

CargoCity Süd · Gebäude 532
60549 Frankfurt am Main
Deutschland / Germany

Hans-Georg Emmert
Head of Sales and Marketing
Fon: +49 (0)69 690 70133
Fax: +49 (0)69 690 59162

Klaus Schmalz
Manager Sales and Marketing
Fon: +49 (0)69 690 25407
Fax: +49 (0)69 690 59162

Anne Smirr
Senior Manager Sales and Marketing
Fon: +49 (0)69 690 29554
Fax: +49 (0)69 690 59162

Klaus-Peter Lück
Manager Sales and Customer Service
Fon: +49 (0)69 690 73460
Fax: +49 (0)69 690 59162

To read more, download the pdf below

yellow square Fraport Brochure in English & Deutch


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© 2011 American Friendship World Air Cargo Corporation. All Rights Reserved.